• Nortel PABX experience is mandatory
• Experience in managing day to day operations
• CBD based 6 months contract

Our national client is seeking a Voice and Video Specialist who will undertake the following duties:
Providing a high level of customer service and system availability to audio and videoconference users, log usage and fault statistics, maintain and improve service levels;
Providing a high level of service and system availability from the PABX network including administration, fault management and expansion to meet business needs;
Management of carriers and service providers to obtain best value for money and to ensure optimal cost efficiency of services. Monitor billing to ensure appropriate expenditure in line with agreements and usage;
Identifying and delivering improvements to both voice and video infrastructure and technology deployed, by developing or refining processes and managing upgrades to technology as appropriate;
Consulting with Management in developing, maintaining, enforcing and promoting awareness of voice and video policies, procedures and standards and documentation requirements;
Implementing voice and video technologies and assisting with training awareness programs under the direction of the Senior Manager, IT Security and Network Management.
Managing the reconfiguration of Voice and Video services and systems following physical moves.

Key skills required:
Experience in Telecommunications technology, systems and service delivery including Nortel PABX experience.
Strong problem resolution skills.
Experience in setting up and supporting Polycom video conferencing equipment will be desirable.

It is mandatory that you are an Australian Permanent Resident with the eligibility to become an Australian Citizen.

For more information you can call Diana Williams at Talent2 in our Sydney office quoting Job Ref 38104 or alternatively, apply online below.